Following the recent statement from the Welsh Government, please find the latest changes to our facilities and services below.
We are following Covid-19 Guidance set out by Welsh Government, UK Active and UK Theatre across our services and facilities to help keep you and our other customers, staff and volunteers safe. You can find the measures we have in place and the guidelines you will need to follow here.
We take your safety very seriously and have worked hard to make our facilities a safe environment. If you’re nervous about coming to visit us, please contact us.
We strongly recommend that all customers over 18 take a lateral flow test before visiting our facilities.
Opening Hours
The changes will not affect our opening hours which can be found here: Opening Times | Opening Times for Newport Live venues and facilities
Our Services
Gyms
Our Gyms are open at the Active Living Centre, the Geraint Thomas National Velodrome of Wales, Newport Centre and the Regional Pool & Tennis Centre.
Sessions at the gym are one hour and must be booked in advance. You will also find more information about Personal Support that is available and included in your membership.
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Group Exercise Classes
Group exercise classes are available at the Active Living Centre, Geraint Thomas National Velodrome of Wales, Newport Centre and the Regional Pool & Tennis Centre.
Indoor Group Cycling (ICG) classes at the Geraint Thomas National Velodrome of Wales have moved from Track Centre back to the ICG Studio.
Classes must be booked in advance, please check the location of your class when booking as some have moved. When you arrive at our facilities, our team will check you in to ensure we are able to record your attendance.
We do appreciate that plans can change, if you have prebooked a class and can no longer attend, please cancel your space which will enable a fellow member to book a space.
Online classes have also been introduced and can be found via the app.
Book NowTennis Courts
Tennis courts are available to book for up to 4 people for 50 minutes. Indoor court availability is limited, so please book in advance.
Outdoor courts are available between 8am and 6pm and cost £5 for 50 minutes.
Members can book courts 8 days in advance and Pay & Players 4 days in advance.
Please ensure you swipe your membership card to record your attendance when you arrive.
Book NowTennis Lessons
All Tennis Lessons and Programmes are now running as per the timetable, please view our FAQs for the latest updates and information.
View Tennis Lessons FAQSCycling
Children’s Cycling and Track Cycling are available at the Geraint Thomas National Velodrome of Wales. We're delighted to have been able to welcome back new riders to our programmes, should you wish to find out more please get in touch. Booking is available online, via the app, and at the velodrome reception.
2022 British National Track Championships
Tickets are now on sale for the 2022 British National Track Championships in Newport, which take place from 3-6 March, with prices starting at just £5.
Taking place in the Geraint Thomas National Velodrome of Wales for the first time, the event will see Britain’s best track riders battling it out for the coveted national champions’ jerseys, with recent champions including Tokyo Olympic gold medallists Katie Archibald, Jason Kenny and Laura Kenny.
Swimming
Public swimming is available at the Active Living Centre and the Regional Pool & Tennis Centre.
The main pools at both venues will be lane swimming only. You will need to book a lane relevant to your swimming speed. Sessions will be a maximum of 60 minutes of pool time to allow our staff to clean.
Please arrive swim ready, changing rooms will be available, we request that use a changing room after your swim if essential. Pool side changing will continue to be available.
Family swim is also available at the Regional Pool and Tennis Centre.
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Swimming Lessons
Swimming lessons have resumed at both the Regional Pool and Tennis Centre and Active Living Centre.
Swimmers will need to come swim-ready and will be greeted by a member of our leisure team at reception and taken to lessons.
Limited changing rooms will be made available, parents and guardians can support with changing their child if this is essential.
Swimmers in the main pool at the Regional Pool and Tennis Centre will need to change poolside after their swim, children can then be collected at the cafe and reception area after their lesson.
Spectators are permitted at the main pool at the Regional Pool & Tennis Centre, however, we ask that you wear a mask and where possible ensure you are socially distanced; all children spectating must remain seated. Spectating is not possible in the teaching pool at the Regional Pool & Tennis Centre and Active Living Centre swimming pool, however, we are working to support limited spectating via a lesson timetable.
Tots
There are no changes to tots sessions but please keep an eye on our website and social media for the latest details, our sessions continue at Newport Centre and the Riverfront Theatre & Arts Centre.
All adults must wear a face mask or covering during the Tots sessions unless exempt.
Book NowThe Riverfront Theatre & Arts Centre
We are welcoming customers back to The Riverfront Theatre & Arts Centre with both our auditoriums opening fully, our cafe, cinema, dance studio, and workshops have all reopened.
More information can be found online and social media, howeve we can confirm the following performances have been rescheduled.
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Supreme Queen which was due to take place on Saturday 15 January 2022 has been rescheduled to Friday 25 February 2022
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Hello Again which was due to take place on Saturday 22 January 2022 has been rescheduled to Thursday 5 May 2022
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Richard & Adam which was due to take place on Friday 28 January 2022 has been rescheduled to Saturday 24 September 2022
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Bowie Experience which was due to take place on Friday 19 February 2022 has been rescheduled to Thursday 14 July 2022.
All tickets for the old date will remain valid for the new date.
Cancelled performances
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Trumpet Sensation with Lucienne Renaudin Vary on Thursday 3 February
Our box office team will be contacting bookers for the above affected performances over the next few days to discuss your options so we ask for your patience during this time and wait for us to contact you.
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Cafés
Our cafes at The Riverfront Theatre & Arts Centre and The Regional Pool and Tennis Centre are open, serving Starbucks and a full menu, we also have wifi available.
Cafe space at The Regional Pool & Tennis Centre can be used by customers outside of normal operating hours e.g. customers making a purchase from vending machines in the evening.
Bookings and Pre-booked Events
Bookings for football and rugby are now being taken, please contact customerservice@newportlive.co.uk
Should you have any queries with regards to your booking please get in touch with the team for review and clarity.
Memberships and Direct Debits
As all of our services are due to continue, there will not be any changes to the collection of direct debits and swimming credits.
If yours or your child’s lessons are due to be affected, a member of the team will be in touch.
More Information
If you require more information, we recommend that you try our FAQs before you get in touch.
VIEW FAQS
If you do need to contact the team, please email customerservice@newportlive.co.uk or call 01633 656757.
Thank You
We’d like to thank all of our customers for your positive feedback and support.
As Newport Live is a non-profit distribution organisation and charity, we are very grateful for your continued support. You can find out how you can support us at www.newportlive.co.uk/support-us
