These frequently asked questions will be updated as we progress with opening Station. Please keep checking this page, the information boards at our venues and our socials for up-to-date information.
We are opening Station ahead of the closure of Newport Centre at the end of March 2023, to ensure we can continue to deliver physical activity and well-being activities in the city centre.
We are planning for Station to open on 1 April 2023, however, dates will be confirmed as soon as we can and before Newport Centre closes.
It is located opposite Newport Train Station next to Admiral House. It is formerly the location of the Gym Group and is just a ten-minute walk from Newport Centre.
The address is: Station, Unit B7, Station Quarter, Queensway, Newport, NP20 4AD.
Entrances to the new centre are on:
- Cambrian Road
- The Plaza, off Queensway Road
- Via the private car park entrance on Station Street
We are currently reviewing all the details. However, we will install access control which would be accessed by your Newport Live membership card. The usual booking process via our website, app and via our teams will apply. The booking opportunities will be confirmed and made available for customers during March.
Yes. Station is approximately a 5-minute walk from Newport Bus Station and a 3-minute walk from Newport Train Station. Station will be accessible with a lift available from the Cambrian Road entrance.
Please check Newport Bus Timetables, www.newportbus.co.uk or your local provider for information on routes to the centre.
Yes. The location will be confirmed as soon as we can and before Newport Centre closes.
Members and Pay & Players can benefit from 3 hours of free onsite car parking when using the gym or participating in a class at Station.
Each time you visit Station you will need to register and validate your car parking. To do this you will need to input your vehicle registration number into the tablet located at the reception desk.
If you require any assistance, please speak to a member of the team.
Please note that failure to register and validate your car parking will result in a Penalty Charge Notice from Smart Parking. (Station car park is managed by Smart Parking.)
The centre is three times the size of the Newport Centre gym and will have a wide variety of new and familiar cardiovascular and functional training equipment. There will be a bespoke free weights area, a group exercise area for high and low-intensity classes and indoor cycling. There’ll be something for everyone!
Our team will be available to welcome you into our dedicated social area and guide and support you on your fitness journey. Tailored personal support and 1 to 1 sessions will also continue for our members. There are also new consultation rooms available for specialist use.
The changing rooms will offer lockers, showers, and vanity areas. An accessible changing space will also be available.
All Newport Live members including those that use Newport Centre will continue as per the current membership Terms & Conditions.
We will be welcoming existing members to a preview of the interim centre once we are able to and will confirm the details in March.
Yes. The benefits of membership at Newport Live will continue, this includes access to Gym, Swim, Classes and Racquet Sports as well as personal support. We will be announcing more in the weeks ahead including opening times and timetables. Please ensure the information we hold on our system is correct, this includes your email address so that we can keep you informed.
No. Some group exercise classes will relocate to Station. Some classes will relocate to Newport International Sports Village, and the Riverfront Theatre & Arts Centre. The usual booking process via our website, app and via our teams will apply. These booking opportunities will be confirmed and made available for customers during March.
The National Exercise Referral (NERs) programme will continue at Station and at other Newport Live centres. The NERs programme is operated by Aneurin Bevan University Health Board colleagues, your NERs instructor and Newport Live colleagues will be able to provide advice and guidance once these details have been confirmed. A timetable will be published and circulated as soon as we can and before Newport Centre closes.
Yes. Active Tots sessions will continue at other venues which means there could be a change to the equipment and toys available. A timetable will be published and circulated as soon as we can and before Newport Centre closes.
No. Unfortunately, we do not have the space available to offer court hire and racquet sports. These can be accessed at the Newport International Sports Village or at the Active Living Centre. You can find out more here: https://www.newportlive.co.uk/en/sportswellbeing/other-sport-activities/ or book here: https://www.newportlive.co.uk/en/whatson/
Please speak to one of our reception team who will be happy to help you. Alternatively, speak to our customer service team on 01633 656757 or email firstname.lastname@example.org.
For information on Newport Live memberships please visit Membership & Pricing | Fitness membership for everybody at Newport Live.
For information on the terms and conditions of your membership please visit: Terms & Conditions | Newport Live.
Please speak to a member of our reception or customer services team to ensure that we have the correct contact details for you on your membership account. Alternatively, please email us via email@example.com to with your name, date of birth and postcode, should you need to inform us of a change to your email address.
No. You can simply Pay & Play to attend any of our gyms, swim, and classes and to access our facilities.
You will need to register your details for a Newport Live card and for easy access to online booking and payment. You will also need to attend a Member Welcome.
Register for Pay & Play online here: Join@home with Newport Live (gs-signature.cloud)
Find out more information and book a Member Welcome here: Newport Live | 1 to 1 Training and Personal Support
We have two venues with pools, the Regional Pool and Tennis Centre at Newport International Sports Village and the Active Living Centre in Bettws. You can view and book sessions either on our website here: https://www.newportlive.co.uk/en/whats-on/ or on our Newport Live App.
If you’d like more information on these venues, please visit: https://www.newportlive.co.uk/en/venues/
Alternatively, you can speak to our reception team or our customer service team on 01633 656757 who will be able to register your details.
We recommend that you book your activity before the session starts to ensure that you secure a space.
We have a range of memberships available, to suit your fitness journey, you can find out more about our memberships, what’s included and sign-up online here: Newport Live | Membership Options
Don’t forget with a Newport Live membership you can enjoy a workout in any of our Newport Live venues across the city.
Members also currently have 2 for 1 cinema tickets at the Riverfront Theatre and a discount on selected theatre tickets. Plus, there’s no contract and no joining fee!
You can speak to any of our reception teams about our memberships. Or you can speak to our customer service team on 01633 656757 or email firstname.lastname@example.org.
Children aged 11-13 can use the gym but must be accompanied by an adult. Children aged 14 and over can use the gym unaccompanied, however, an adult is required at the member welcome and gym induction.
Please sign up to the newsletter via the Newport Live website www.newportlive.co.uk/joinournewsletter
In February 2021, Newport City Council cabinet approved the creation of a purpose-built carbon-neutral leisure, swimming and well-being centre, with modern facilities, located on a key riverfront site to replace the ageing Newport Centre. A public consultation on the proposals received more than 1,000 responses with the overwhelming majority supporting the proposed new developments.
As a Charitable Trust and the preferred partner of Newport City Council, Newport Live will continue to support Newport City Council on this development. Find out more about the progress of the new leisure centre: New Leisure Facility (newportlive.co.uk).