The Riverfront aims to be accessible and welcoming to all and we are committed to making your visit as easy and enjoyable as possible.

Though it is not essential, disabled people are advised to book in advance so we can readily provide any assistance. Disabled people who are unable to attend without assistance may also bring a personal assistant along with them for free, if they have registered with HYNT.

HYNT: Art and Culture is for everyone and we try to make every visit as enjoyable as possible. The Riverfront has signed up to the Hynt scheme. Hynt is a national scheme that works with theatres and arts centres across Wales to make things clear and consistent. Hynt Cardholders are entitled to a free ticket for a personal assistant or carer at all the venues in the scheme. The Hynt website provides a range of useful information on the scheme and explains how it all works.

Please contact the Box Office at The Riverfront for more details on (01633) 656679.

  • There is ramp access to the building itself with a low level service counter at the Box Office
  • There is lift access to the second floor and wheelchair access and toilet facilities accessible on all levels
  • The Riverfront has two designated reserved parking spaces for blue badge holders at all times and four extra spaces available in the evenings. These spaces cannot unfortunately be reserved.
  • Assistance dogs are welcomed and can be cared for during performances by arrangement
  • There are nine wheelchair spaces in the theatre and eleven wheelchair spaces in the studio.
  • There is an electric wheelchair charger available for any customers to use at the Box Office.
  • An infra-red transmission system is available in the main and studio theatre spaces and the best quality of sound is through a headset. If you prefer to use the T switch on your hearing aid, you will need to wear an induction loop aerial around your neck. You can borrow both items from the Box Office.
  • Copies of the full season brochure are available in large print and audio formats on request from the Marketing Team at The Riverfront.
  • A small number of performances are audio described or interpreted in British Sign Language.
  • There are a number of seats reserved in the appropriate area in the theatre to gain the best access to these services. These seats will be released on general sale two weeks before the show (or a month in advance in the case of the Pantomime).
  • Deaf and hard of hearing and blind and visually impaired people can now enjoy the magic of cinema at The Riverfront with subtitled and audio described screenings.