***UPDATE 19th October 2020******************************************
Further to the most recent update from Welsh Government, Newport Live centres and services will be closed to the public from 5.30pm on Friday 23rd October. We are currently finalising details and will share these as soon as we can.
***UPDATE 16th October 2020******************************************
The Welsh Government has today confirmed that children and young people can leave local lockdown areas for organised sport and other activities. This mean that as of tomorrow (Saturday 17th October) children aged under 18 who do not live in Newport may return to Newport Live facilities for swimming lesson, tennis lessons and the City of Newport Swimming Club.
Our team will be in contact directly with any customers affected by this over the weekend to provide an update.
More details: https://buff.ly/37eIt1w
*******************************************************************
Following a concerning rise in coronavirus (Covid-19) cases in Newport, new restrictions have been announced by Welsh Government.
The restrictions will come into force at 6pm on Tuesday 22 September 2020. The aim of the additional restrictions is to reduce the spread of the virus and protect public health for people living in our area.
The main restrictions are:
- people will not be allowed to enter or leave Newport without a reasonable excuse
- people will no longer be able to form, or be in, an extended household (sometimes called a “bubble”), this means meeting indoors with anyone who is not part of your household (people you live with) will not be allowed, unless you have a good reason, such as providing care to a vulnerable person
- all licensed premises will have to close at 11pm
- people must work from home wherever possible
They apply to everyone living or working in Newport and people will not be allowed to enter or leave Newport without a reasonable excuse. For further information please visit https://gov.wales/local-lockdown
These restrictions will be in place until the risk of the spread of coronavirus has reduced, when they can be relaxed. The Welsh Government has a duty to review these restrictions after two weeks and every week after that if the restrictions remain in place longer than that.
What does this mean for Newport Live customers who are residents of Newport?
Will Newport Live leisure facilities remain open?
Yes. Our facilities will be open for people who live in Newport. We will continue to implement measures to maintain social distancing and keep everyone safe.
Our full guidelines can be found here.
You should not travel to areas outside of Newport to participate in sport or exercise.
Who can I play sport or exercise with?
You can only play sport or exercise with others from within Newport as long as you maintain social distancing. You should not attend or meet at our centres with anyone who is not a member of your household unless they have a good reason – extended household arrangements are suspended for those living in the area.
You can find full details and check if you are a resident of Newport here: https://gov.wales/local-lockdown
What does this mean for Newport Live customers who are not residents of Newport?
If you do not live in Newport, you are not permitted to attend Newport Live facilities until further notice. There are exceptions for elite athletes or people with specific health or mobility issues. Full details can be found here: https://gov.wales/local-lockdown
If you are a member or currently attend lessons, details of what will happen to your membership and payments can be found below.
Members
For those customers paying a monthly Direct Debit or annual membership we have frozen your membership from the 22 September 2020 and will continue to keep this frozen until we receive further guidance from the Welsh Government.
City of Newport Swimming and Water Polo Club Members
For those customers paying a monthly Direct Debit or annual membership we have frozen your membership from the 22 September 2020 and will continue to keep this frozen until we receive further guidance from the Welsh Government.
Swimming Lessons
For those customers paying for their child’s swimming lessons via a monthly Direct Debit we have frozen your membership from the 22 September 2020 and will continue to keep this frozen until we receive further guidance from the Welsh Government. For those customers paying for their child’s swimming lessons via credits we will add additional credits to your child’s account and review this on an ongoing basis as we receive further guidance from the Welsh Government. In both instances we will secure your child’s place in their current class.
Tennis Lessons
For those customers paying for theirs or their child’s tennis lessons via a monthly Direct Debit we have frozen your membership from the 22 September 2020 and will continue to keep this frozen until we receive further guidance from the Welsh Government. We will secure your child’s place in their current class.
Pay and play customers including those attending group exercise classes, activity bookings and free swimming
If you have booked sessions in future dates, we be in contact in the coming days to discuss any payments you may have made and how we can carry these forward for future dates once the lockdown has been lifted.
This guidance has been put in place following the announcement of the new restrictions from the Welsh Government and will be reviewed on an ongoing basis. If you have further questions, please contact enquiries@newportlive.co.uk but please bear in mind we are currently receiving a large volume of calls and emails.
Thank you for your support and patience during these challenging times.
