Following the most recent briefing from Welsh Government and the announcement of the firebreak lockdown, we regret to inform you that Newport Live venues will be closing at 5.30pm on Friday 23rd October and we will not be open to the public until Monday 9th November. 

The facilities and services which will close and stop include:  

  • Regional Pool & Tennis Centre at Newport International Sports Village  

  • Geraint Thomas National Velodrome of Wales at Newport International Sports Village  

  • Newport Stadium at Newport International Sports Village  

  • Newport Centre  

  • Active Living Centre  

  • Connect Centre (except for Alternative Education) 

The Riverfront Theatre and Arts Centre which has been unable to open since March will also remain closed.  

 

Memberships 

If you have a membership with Newport Live, you do not need to take any action, your membership will be automatically frozen from the day we close, this applies to monthly, fixed term and annual members.  

Direct Debit Members 

If your membership is live at the point of our forced closure, we will collect your Direct Debit on the 1st November 2020, for use when our facilities re-open on Monday 9th November 2020. Please note this collection will be at a reduced price as detailed below.  

Active 60  

 £   10.20  

Active Adult 

 £   17.00  

Active Adult Off Peak 

 £   10.75  

Active Classes 

 £   12.50  

Active Concession 

 £     9.20  

Active Corporate 

 £   14.00  

Active Employee Family 

 £     9.20  

Active Employee 

 £     9.20  

Active Family 

 £   37.50  

Active Fresh 

 £     8.00  

Active Junior 

 £     8.50  

Active Student 

 £     9.20  

Active Swimming or Classes 

 £   12.50  

Next Generation 

 £     8.00  

Stepping Stones 

 £     9.20  

Swim 60 

 £     7.50  

  

I S P Academy 7a & 7b Family 

 £     7.50  

I S P Academy 8 Family 

 £     7.50  

I S P Development Blue Family 

 £     7.50  

I S P Development Green Family 

 £     7.50  

I S P Elite Family 

 £     6.00  

I S P Junior Water Polo Family 

 £     9.20  

I S P Performance Blue Family 

 £     6.00  

I S P Performance Green Family 

 £     6.00  

I S P Potential Blue Family 

 £     7.50  

I S P Potential Green Family 

 £     7.50  


If your membership is frozen at the point of our forced closure your membership will continue to be frozen until the agreed date.  

 

Fixed Term Members 

If your membership is live at the point of our forced closure, we will extend your memberships end date by 17 days in line with our forced closure dates. If your membership is frozen at the point of our forced closure your membership will continue to be frozen until the agreed date. 

 

Integrated Swimming and Tennis Programme Memberships 

If you have an Integrated Swimming Programme or Tennis programme membership with Newport Live, you do not need to take any action, your membership will now be automatically frozen from the day we close. This applies to monthly, fixed term and annual members. 

If your membership is live at the point of our forced closure, we will collect your Direct Debit on the 1st November 2020, for use when our facilities re-open on Monday 9th November 2020. Please note this collection will be at a reduced price as detailed below.  

Swimming 

I S P Academy 7a 

 £   15.00  

I S P Academy 7b 

 £   15.00  

I S P Academy 8 

 £   17.00  

I S P Development Blue 

 £   18.00  

I S P Development Green 

 £   18.00  

I S P Elite 

 £   35.00  

I S P Junior Water polo & Gym 

 £   10.00  

I S P Junior Water polo 

 £     9.00  

I S P Performance Blue 

 £   28.50  

I S P Performance Green 

 £   28.50  

I S P Potential Blue 

 £   21.00  

I S P Potential Green 

 £   21.00  

I S P Water polo 

 £   12.00  

I S P Water polo & Gym 

 £   12.55  

  

Tennis 

Adult Tennis (x2 Lessons per Month) 

 £   28.00  

Adult Tennis Lessons 

 £   14.00  

Junior Orange, Green and Yellow (x2 lessons per Month) 

 £   25.50  

Junior Orange, Green and Yellow Tennis  

 £   12.75  

Junior Red Tennis 

 £   12.40 

 
If your membership is frozen at the point of our forced

closure your membership will continue to be frozen until the agreed date. 

 

Swimming Lessons  

All swimming lessons following our closure will now be frozen with immediate effect and existing credits will remain in place until we are able to resume the lessons. For those of you with a Direct Debit for swimming lessons, you do not need to take any action. 

If your Direct Debit membership is live at the point of our forced closure, we will collect your Direct Debit on the 1st November 2020, for use when our facilities re-open on Monday 9th November 2020. Please note this collection will be at a reduced price of £10. 

If your membership is frozen at the point of our forced closure your membership will continue to be frozen until the agreed date. 

 
Bookings and Pre-booked Events 

All bookings will be cancelled from 5.30pm on Friday 23rd October 2020 through to Monday 9th November 2020. If your activity was a paid activity, we will transfer your booking to a convenient date and time from Monday 9th November 2020, one of our team will be in touch to discuss your options. If your booking forms part of a larger ‘block booking’ or ‘event’ again one of our team will be in touch to discuss this with you. 

We ask customers to be patient with us during this time as we will have very large volumes to deal with. 

 

Staying Active and Creative 

We understand the importance of physical activity, exercise, keeping fit and engaging in the arts and other creative activity and that it is essential to the wellbeing of our customers, particularly at this time.  

Please stay safe and remember to stay active and to get creative whilst you are at home. We’ll be sharing as much as we can digitally to support you with this including videos from some of your favourite instructors. 

  • Visit our website at www.newportlive.co.uk for details on online classes and activities 

  • You can follow Newport Live on Facebook, Twitter and Instagram via @NewportLiveUK  

  • Sign up for our e-newsletter at www.newportlive.co.uk   

  • Download our app from the Apple or Google Play stores 

 

Thank you 

We’d like to thank all of our customers for your positive feedback and co-operation. Whilst this is a small setback, we have worked hard to keep out staff and customers safe with measures and guidance in place and look forward to seeing you very soon.  

As Newport Live is a non-profit distribution organisation and charity, we are very grateful for your continued support. You can find out how you can support us at www.newportlive.co.uk/support-us  

Finally, we’d like to remind you to continue to follow the most recent guidance from Welsh Government available at https://gov.wales/coronavirus-firebreak-frequently-asked-questions

We look forward to welcoming you back to Newport Live on 9th November and continuing to inspire you, the people of Newport, and beyond to be happier and healthier. For the most recent updates please keep an eye on our website and @NewportLiveUK on social media.  

If you need to contact us during our closure, please email enquiries@newportlive.co.uk or use our chat function on our website.